Hoosier Accounts Service does not sell personal information.
This Policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
- By which you may be personally identified, such as name, postal address, e-mail address, telephone number, financial information, account information, or any other identifier by which you may be contacted online or offline (“personal information”);
- That is about you, but individually does not identify you; and/or
We collect this information:
- Directly from you when you provide it to us, such as when you access an account online.
How to Review/Request Changes to Personal Information
To request that we correct the data if it is inaccurate, please call Hoosier Accounts Service at 1-800-566-3103. You can also request that we delete the data if we are not required to retain it for legitimate business purposes or by law.
Information You Provide to Us
The information we collect on or through our Website may include:
- Information you provide by accessing an account on our Website.
- Records and copies of your correspondence (including email address and other information included in the body of the email), if you contact us.
How We Delete
- We are required to keep your data due to the underlying contractual relationship between you and the creditor. We are also required to keep the personal information for legal reasons for as long as the statute of limitations period lasts for the type of account in collections and for other statutory obligations which sometimes are longer (such as a state licensing statute requiring us to maintain records for a certain period of time or the statute of limitations for a consumer financial law). Once our legal obligation to keep your personal information has expired, we delete the information from our systems in accordance with our data retention policies and procedures.
How We Protect Your Information
We are serious about data security. We seek to implement the best practices in data collection, storage, processing, and security to protect against unauthorized access and disclosure. We use a number of security measures to protect the security and integrity of your data. Once any personal data comes into our possession, we take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure.
We maintain servers in secure locations. Access to our servers requires several levels of authentication.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with this Website, we do not use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you information or services you request from us.
- To fulfill any other purpose for which you provide it.
- To notify you about changes to our Website or any products or services we offer or provide though it.
Disclosure of Your Information
- To fulfill the purpose for which you provide it. For example, if you give us a telephone number or account number, we will use that information to attempt to locate your account in our office.
- We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.
How We Respond to Do Not Track Signals
We do not track our customers over time or across third party websites to provide targeted advertising and therefore do not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser may allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked. Hoosier Accounts Service does not track customers over time or across third party sites.
We will post any changes we make to this Privacy Statement on our Website. If we make material changes to how we treat personal information we collect from you, we will notify you through a notice on our Website homepage. The date this Policy was last revised is identified above. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Policy on our Website to check for any changes.