Hoosier Accounts Service was founded over 35 years ago on March 3, 1969. Our employees have collectively over 150 years of collection experience.

No, it does not matter how many accounts you list or the dollar amount placed. However, the smaller balance accounts will not be worked as diligently as the larger balances. We cannot make as many phone calls or send as many letters on accounts with smaller balances; however, our system ties "all" accounts for a debtor into a route increasing the amount owed which allows us to work small accounts more efficiently.

No! Hoosier Accounts Service works on a contingency fee basis. This means we will only be paid when we collect your account(s). If we fail to collect, you will not be charged. This includes advancing legal costs on accounts feasible to sue.

Yes, we will report your delinquent accounts to all three major credit reporting agencies (Trans Union, Experian, and Equifax) as long as you supply us with a valid date of service or delinquency date of each account placed for collection.

We need to have a signed Collection Agreement with your company prior to your first placement of delinquent accounts. If your accounts are medical, we will also need a signed HIPAA Business Associate Agreement. We will also need the debtor's name, address, phone number, place of employment, social security number and date of birth if available, date of service, balance due and any signed payment agreements in case of litigation.

At the time of list, we require our clients to supply a valid date of service or delinquency date on each account placed for collection. Without this information we cannot report your accounts to the credit reporting agencies. It is also very important for you to notify our office immediately if you receive payment from a debtor or a bankruptcy notification for an account that has been placed for collection. It is illegal for us to collect on balances that are invalid. It also violates the bankruptcy laws to continue collection efforts on accounts that have been included in bankruptcy. In addition, you must stop all monthly statements and cannot add anymore interest once an account has been placed for collection.

For the best results an account should be placed for collection no more than ninety days after the 1st invoice was sent. Any account placed for collection must be within the Statute of Limitation of the state where services were rendered. In Indiana the Statute of Limitations is six (6) years from the date of service. In Kentucky and Illinois the Statute of Limitations is five (5) years from the date of service. According to ACA International the older an account is at the time of placement with a collection agency the lower your rate of return will be.

The ACA'S chart below shows the possibility of recovery on bad debt decreases

The longer you wait to list your bad debt accounts for collection the less likely you are to recover your loss.

Yes, we have an in-house legal department that is supervised by our attorney. If a debtor refuses to pay voluntarily and is currently working, we will file suit as long as our clients approve and our attorney reviews and decides suit is feasible. Hoosier Accounts Service advances all court costs on feasible suits.

Yes, we are members of ACA International, HSP (HEALTHCARE SERVICES PROGRAM), our local Chamber of Commerce, and Better Business Bureau.